Experience- I will be the first one to admit, experience isn’t everything, but extremely important in closing transactions that are more difficult. However, sometimes, dealing with

an agent who has a great deal of experience and too many clients, may cause important issues to be overlooked. I have been in the real estate industry since 1985 and I think it is more important to have happy clients than to have lots of borderline clients. Even though I have a transaction coordinator, I still deal personally with my clients and have always stayed on top of my files.